Collect applications from all channels: websites, marketplaces, messengers, social networks and convert them into customers using powerful CRM and commerce functionality.
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All communication within KeyCRM
All correspondence from messengers, social networks, online chats on websites and marketplaces, email, recording phone calls – moved to a single window.
Multichannel approach to communicating with customers: receive requests and respond to the buyer, create an order/customer card directly from the chat; send photos, audio files, save and analyze correspondence history.
Who needs KeyCRM and why?
Analytics of sales, stores, products, profit and loss, manager efficiency, and many other parameters
Foreign trade.
Etsy, eBay, Amazon, Shopify – all in one place. Taking into account the specifics of shipments abroad (IOSS, TNVED, etc.). Integration with international postal services.
Marketplace-trading.
Orders from all marketplaces in one place, in one format. Fast TTN processing and automatic data sending to marketplaces.
Instagram sales.
Messages from Instagram Direct, comments on posts and stories, reactions in CRM. All dialogues are under control and distributed between managers. Inventory, balance accounting – everything is included.
Online stores.
WooCommerce, Opencart, any site – easily connects to KeyCRM. All integrations are available immediately. All sales, balances are visible in one window.
Product (CPA) networks.
Connection of landing pages. Telegram, Viber, Instagram. Accounting for sales and balances. Auto-tracking delivery.
What tasks does KeyCRM solve
Instead of dozens of different interfaces for delivery services, marketplaces, accounting and analytics programs – one familiar KeyCRM account.
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Funnels sales, deals, projects.
The system collects requests (leads) from Viber (bot and number), Telegram (bot and number), Instagram, Facebook (+ Lead Ads), telephony, online chats. The Funnels module allows you to manage leads by stages, controlling each of them. In funnels, it is convenient to work with tasks, documents; configure triggers for maximum process automation.
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Communication with customers.
All communication with customers (Viber, Telegram, Instagram, Email, IP-telephony, online chats on websites and marketplaces) is collected within the system. Correspondence, order/registration and customer cards, sales funnel, message history – in the familiar KeyCRM interface, without switching. The module is available in the mobile application.
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Order collection and processing.
All orders from all sales channels (online store, landing page, marketplaces, Instagram) are pulled into a single window and can be processed directly in the system. Including, fiscalization thanks to the built-in software PPO, viewing payment and delivery statuses in real time.
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Fast shipments.
The entire process of sending orders: from generating a TTN to tracking the parcel – is automated, you no longer need to go to the websites of delivery services to fill out a form or find out where the shipment is now. Each shipment status is visible in the KeyCRM window.
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Warehouse accounting.
Control of balances and movement of goods: reserve, automatic write-off, posting, with synchronization “warehouse-store”. Work with a scanner and barcodes for convenient search and accounting of products.
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Product management.
Creating products with variations (color, print, size) and names linked to the marketplace, convenient work with catalogs (import, multicurrency), analysis of the product line based on product analytics.
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Tasks: setting, control.
In the system, you can set tasks for employees and plan your own affairs. Priority, status, deadlines are always visible; there are push reminders. Keep your finger on the pulse of your team’s work even on the go: available in the mobile app.
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Analytics and reports.
Detailed reports on funnels, chats, sales, products, stores, managers, expenses, finances – for any period of time. Profit and Loss report is always at hand.
Service integration and partnership
Trusted by 250+ customers
We will help you choose a service that meets your needs and integrate reliable solutions for your business.
Partners
SAME TE STUDIO cooperates with reliable services that integrate perfectly with our solutions and help your business develop qualitatively.
Tech stack
We create digital solutions of varying complexity – from websites and platforms to custom modules, integrations, and AI functionality – using a modern technology stack tailored to the client's needs.
Services
Since 2010, we have implemented over 1,200 websites and digital solutions for businesses from Ukraine, Europe, the USA, and Canada.
Website development
Design and branding
IT solutions and automation
Support, promotion and SEO
We appreciate cooperation
Clients return to us with new projects and advise others - this is the best confirmation of the quality of our work.
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