Integration with SMS services

We connect systems for automatically sending SMS messages to customers: order confirmations, OTP codes, delivery notifications, reminders about visits or payments, as well as promotional mailings. We set up stable and fast communication so that customers always receive important information on time. This increases the level of service, trust in the company and reduces the number of missed contacts.

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How we integrate SMS services

We set up automatic SMS messages that help businesses stay in touch with customers — from order confirmation to reminders about a visit or delivery. Integration with a website or CRM allows you to send messages without the involvement of a manager, reducing application processing time and increasing the level of service

Needs analysis and service selection

We determine which messages need to be automated – order confirmations, reminders, promotions, OTP codes, customer notifications.

We select the optimal SMS service: TurboSMS, Twilio, SMSClub, Nexmo, Telesens, Infobip or another solution with API.

Integration with website or CRM

We connect the SMS gateway to the website or CRM via API or webhook so that messages are sent automatically when an order is created,
status changes, or a new request is made.

Integration with WooCommerce, OpenCart, Shopify, AmoCRM, Zoho and other platforms is possible.

Script automation

We set up personalized scenarios: sending messages upon checkout, payment, delivery, or completion of the service.

We add variables – customer name, order number, delivery date, discount – to make the messages useful and personal.

Monitoring and reporting

We connect delivery statistics, message status reports, sending errors, and SMS cost.

You can see which customers received the message and track campaign performance in CRM or analytics.

Security and integration support

We ensure secure data transmission via secure channels (SSL, HTTPS) and control sending limits to
avoid duplication or erroneous mailings.

We conduct testing and technical support of integration, add new templates or scripts as needed.

Our clients

Since 2010, we have delivered over 1,200 websites and digital solutions for businesses in Ukraine, Europe, the US and Canada.

Cost of integration with SMS services

We connect SMS services to websites and CRM for automatic customer notifications: order confirmation, payment, delivery or promotions. Integration includes setting up message templates, variables and delivery reporting. We ensure stable, secure and scalable operation of the message system.
from $
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Frequently Asked Questions

We’ve gathered answers to the most common questions from our clients — from timelines and pricing to development specifics for different business niches.

01
How much does integration with SMS services cost?

Basic integration of SMS gateway with website or CRM — from $300: API/webhook connection,
setting up message templates and variables (name, order number, delivery date),
as well as transferring delivery statuses (DLR) to the system.

Advanced integration — from $500: automatic triggers (checkout/payment/shipment),
OTP/2FA, audience segmentation, restrictions and anti-spam rules, dashboards with reporting
and integration with WooCommerce, OpenCart, Shopify, AmoCRM, etc.

02
Which SMS providers do you work with?

We work with major providers: TurboSMS, Twilio, SMSClub, Infobip, Nexmo, Telesens and other services with open API.

We can also connect local gateways or corporate solutions if you have your own contract with the operator.

03
What messages can be automated?

You can automate any type of notification: order confirmation, payment, delivery,
appointment reminders, promotions, OTP/2FA or informational messages to customers.

All scenarios are individually configured to match your business processes.

04
Is it possible to track message delivery statuses?

Yes, the integration supports delivery reports (DLR) that allow you to see which SMS were delivered,
opened or undelivered.

This data can be viewed directly in CRM or analytical dashboards.

05
Is data transfer secure during integration?

Yes, all integrations work via secure SSL/HTTPS protocols,
which guarantees the security of personal data and the stability of sending messages.

Limit control and error checking are also provided to avoid duplication or spam.

Reviews

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Since 2010 we have received a lot of feedback from our clients.
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    Tech stack

    We create digital solutions of varying complexity – from websites and platforms to custom modules, integrations, and AI functionality – using a modern technology stack tailored to the client's needs.

    WordPress
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    React.js
    Next.js
    TypeScript
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    PHP
    Node.js
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    .NET
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    Apache
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