Development of Telegram bots with integration with websites and CRM

We develop Telegram bots that work with your business processes: pull data from CRM, show order status, accept applications, book services, send notifications, reminders, and marketing messages. We connect the bot to the website, CRM, payment systems, delivery services, and SMS services so that the client receives the service in the familiar Telegram.

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Choose a convenient time for an online meeting — we’ll be happy to discuss your project and start our collaboration.

How we develop Telegram bots

We create bots as a working tool for business. The bot is connected to the website, CRM and other services: it receives and returns data, updates statuses, creates leads, helps managers and clients. We think through scenarios, integrations, user roles, message logic and technical architecture so that the bot scales with your business.

Problem and scenario analysis

We figure out why you need a bot: to show order statuses, collect applications, schedule consultations, create leads in CRM, inform about delivery, accept payments or build auto-funnels.

We work out key scenarios: what the client sees, what the manager sees, what actions the bot can perform and what systems the data is sent to.

Architecture and integrations

We design how the bot interacts with the website, CRM, payment services, delivery services, SMS providers, Google Sheets or other systems.

We determine the database structure (if necessary), the operation of webhooks, data formats, access rights, error handling and event logging.

Bot logic development and site connection

We implement dialogs, buttons, menus, data collection forms, connect a bot to the site (for example, WooCommerce, custom backend, quizzes, forms, personal account).

We configure the connection with CRM: create/update leads, orders, statuses, records, tags, notes.

Testing, error scenarios and load

We check how the bot behaves in different scenarios: incorrect data, repeated clicks, connection drops, API timeouts, missing orders or leads.

We test integrations on test and production data, check response speed, work under load, and connection stability.

Launch, analytics and development

We launch the bot and connect analytics: number of users, frequency of calls, popular scenarios, conversions into requests and orders.

If necessary, we help expand the functionality: add new dialogue branches, connect new services, change the notification logic or create new user roles.

Our clients

Since 2010, we have delivered over 1,200 websites and digital solutions for businesses in Ukraine, Europe, the US and Canada.

The cost of developing a Telegram bot

The cost depends on the number of scripts, integrations (CRM, website, payments, delivery), complexity of logic, user roles and analytics requirements. We can make both an MVP bot with basic functionality and a full-fledged working tool for the entire company.
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Frequently Asked Questions

We’ve gathered answers to the most common questions from our clients — from timelines and pricing to development specifics for different business niches.

01
How much does it cost to develop a Telegram bot?

Start — from $1200: bot with several basic scenarios without complex integrations (for example, applications + basic notifications).

Pro — from $2500: full integration with the site and CRM, order statuses, user roles, advanced scenarios.

Advanced — from $4000: complex integrations (several CRMs, complex logic, audience segmentation, advanced analytics, multi-project capability).

02
What CRMs do you work with?

We can integrate with popular CRM systems that have APIs (for example, Ukrainian and international CRMs, as well as custom solutions).

If you have a non-standard system, we will analyze the documentation and tell you what is realistic to implement.

03
Can you connect payment or delivery to the bot?

Yes, we can implement payment scenarios (via the website, payment services, or internal logic), as well as updating delivery statuses, generating a waybill, and notifying you of the shipment or arrival of an order.

04
Will we be able to change the texts and scripts ourselves?

We can create an admin panel or a separate interface where you can change texts, individual script branches, message or newsletter settings without a developer.

05
Will you help with bot usage analytics?

Yes. We can store and display statistics: number of users, active dialogs, repeat requests, popular commands, conversions into requests/orders.

If necessary, we will add a dashboard or display data in CRM, Google Sheets or the internal site admin.

Reviews

Typically, our feedback goes like this:

Since 2010 we have received a lot of feedback from our clients.
There are so many of them that we need to make a separate website for them :)
That's why we publish only 26 of them.

    The site was made in full accordance with the technical specifications, I rate the work as excellent, I am satisfied with the cooperation. The entire site was made turnkey, as discussed, the deadlines were met, the improvements were made quickly, always in touch. I recommend it to everyone.

    eCommerce
    cms WordPress

    I am very happy to work with the team! Everything is on time, and most importantly, with high quality. During the work, there were many edits and changes on our part, but the studio's specialists accepted it with understanding and did everything to ensure that we were satisfied! Personally, I am going to work with them in the future.

    Corporate website
    cms WordPress

    I am very satisfied with the cooperation with the web studio. The work was done very qualitatively and promptly. They took into account everything that was needed. They promptly set up the forms for my landing page. The designer has a perfect sense of taste, he understands how to make it beautiful and stylish.

    Landing Page
    Html

    Thank you very much for doing everything according to my technical specifications, and this is taking into account the fact that I changed it during the implementation process! And I simply advise customers to try working with this web studio, and you will not want to look for others!

    eCommerce
    Shopify

    Excellent cooperation! Thank you! It is extremely rare to find professionals who combine all the most important qualities: high responsibility, a subtle sense of style, meeting deadlines, constant and prompt feedback. I recommend cooperation!

    Corporate website
    cms WordPress

    We were pleasantly surprised by the approach to work, each site was approached individually, not in a template way. All sites are made with high quality and individual design, it is clear that the person treats his work with soul.

    eCommerce
    cms OpenCart

    I rate the work 10 out of 10. No unnecessary questions, the execution was very prompt and fast. Corrections were made without any questions, very clearly and quickly. They did not charge extra for a small adjustment during the work process. Thank you for your cooperation!

    Corporate website
    cms WordPress

    The work was done perfectly and on time, taking into account all wishes and corrections. I highly recommend it as a professional and responsible web studio.

    Corporate website
    cms WordPress

    We cooperate on an ongoing basis. The result exceeded expectations! The site was made at the highest level. The contractor is a professional in his field. He understands the task from the word go and offers the best solutions. I definitely recommend it.

    eCommerce
    Shopify

    We worked with the team on the project. The online store turned out great. Everything was done clearly and on time. Constantly in touch. All edits to the site were done. Everything was clearly according to the technical specifications. I recommend cooperation.

    eCommerce
    cms WordPress

    I am delighted! Competent work and attitude towards it. Real masters. I recommend to everyone and will cooperate myself. Pros: quality of work, communication, deadlines, attitude towards the customer. No cons were found.

    Corporate website
    cms WordPress

    SAME TE specialists are excellent layout designers and programmers. Neat sites, understanding of customer problems. Everything is done promptly, efficiently and always in touch. Thank you for your work!

    eCommerce
    cms OpenCart

    Of all the people I have worked with, these are the best specialists. The work was done on time, everything was taken into account, and corrections were always made promptly. We advise everyone to work with them! We look forward to further cooperation!

    eCommerce
    cms WordPress

    The contractor surprised me with the speed of his work. The order was completed twice as fast as the initially stated maximum deadline. Thank you for your cooperation! I recommend it.

    Corporate website
    cms WordPress

    Thank you for the work done, individual approach and involvement. SAME TE studio specialists promptly answer questions and make corrections. I definitely recommend SAME TE studio for creating a turnkey website.

    eCommerce
    cms WordPress

    Very satisfied with the cooperation. Everything went smoothly. The work was done qualitatively and on time. The manager is always in touch, promptly answers and reacts to corrections. I will continue the cooperation in the near future.

    eCommerce
    Shopify

    I am satisfied with the work. SAME TE specialists did the work quickly and accurately! They made all our adjustments that were not specified in the technical specifications within a week without any problems! I recommend them!

    Portfolio website
    cms WordPress

    Everything is clear on deadlines, clarifications and questions are resolved clearly and quickly. I am 100% satisfied with the cooperation. I am also very satisfied with the result. I will recommend the studio to my partners.

    Landing Page
    cms WordPress

    I cannot but note the excellent quality and speed of work. Everything was done exactly on time, qualitatively, strictly according to the technical specifications, with a beautiful design. I am sure that it would be difficult to do better. I recommend it for work!

    Corporate website
    cms WordPress

    I am completely satisfied with the cooperation! The first proposed design option was completely satisfactory. Without unnecessary words and emotions, clearly and everything was done very quickly - faster than I gave the materials)) I recommend.

    Corporate website
    cms WordPress

    The SAME TE team completed the technical specifications very quickly, listened to all subsequent edits, and fixed any small things very quickly. As a result, I got a website that looks many times more expensive than I paid for it, and I am more than satisfied with the work!!

    Landing Page
    cms WordPress

    It was a pleasure to work with you. Excellent specialists. Excellently designed website. Modern and exclusive web design of the site. Optimized engine. Our highest recommendations. Thank you very much for the work done.

    Corporate website
    cms WordPress

    I ordered a SAME TE Landing page from specialists. They did everything beautifully and qualitatively. They installed it on hosting and configured it. They also made a free mobile version of the site. I will continue to recommend it to friends and acquaintances!

    Landing Page
    cms WordPress

    I ordered a business card website for a construction company. I was very pleasantly surprised, the website was made quickly and efficiently, I am very satisfied with the work, they were always in touch, I recommend it to everyone!

    Corporate website
    cms WordPress

    Приємно, що менеджери завжди відповідають на будь які питання, які виникають, не просять доплати за кожну додаткову дію. Наприклад, один із сайтів довелося заново заливати на інший хостинг, доплати за це не попросили. Задоволений співпрацею.

    eCommerce
    cms WordPress

    I am very grateful to the SAME TE team for their efficiency, creativity in their approach, flexibility, and attention to the specifics of the topic! I will strongly recommend cooperation with the studio to my acquaintances and friends.

    eCommerce
    Shopify

    Tech stack

    We create digital solutions of varying complexity – from websites and platforms to custom modules, integrations, and AI functionality – using a modern technology stack tailored to the client's needs.

    WordPress
    Shopify
    Opencart
    React.js
    Next.js
    TypeScript
    HTML
    CSS
    PHP
    Node.js
    Laravel
    Java
    .NET
    GraphQL
    mySQL
    Open AI
    Apache
    Nginx

    We appreciate cooperation

    Clients return to us with new projects and advise others - this is the best confirmation of the quality of our work.

    We don’t just build websites and custom solutions for our clients — we also develop our own products. This is the focus of our R&D division – Same Te Labs

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